Refund Policy
We want you to be confident in choosing Aryavrut. This policy explains when refunds apply and how to request one.
Effective Date: October 22, 2026
Overview & Scope
This Refund Policy explains when and how you may be eligible for a refund on payments made to Aryavrut. It applies to our productized service packs and to subscriptions for our SaaS products such as ProjectSathi, Resumere, and Gharana. We aim to be fair and transparent, offering a cooling-off window alongside clearly stated exclusions.
Service Packs — Refund Window
For prepaid service packs, you may request a full refund of your advance payment within 7 days of purchase, provided work on the engagement has not yet begun.
- Once work or a milestone has commenced, fees for completed work and work in progress are non-refundable.
- If you cancel after work has started, we will refund only the portion of the advance that corresponds to work not yet performed, at our reasonable assessment.
- Any third-party costs already incurred on your behalf (licenses, hosting, subscriptions) are non-refundable.
SaaS Subscriptions
First-time subscribers may request a refund within 7 days of their initial purchase if they are not satisfied with the product.
- Subscription renewals are non-refundable; please cancel before your renewal date to avoid being charged for the next period.
- We do not offer partial-period or pro-rated refunds for unused time within a billing period.
- Usage-based or metered charges already incurred are non-refundable.
Non-Refundable Items
The following are not eligible for a refund:
- Third-party licensing, hosting, domain, and infrastructure costs incurred on your behalf.
- Custom development or consulting work that has already been delivered or accepted.
- Purchases made under a discount, promotion, or special offer, where stated as final sale.
- Charges beyond the applicable cooling-off window.
How to Request a Refund
To request a refund, email us at info@aryavrut.com from the account associated with your purchase. Please include your order or invoice number, the date of purchase, and a brief reason for the request. This helps us process your request quickly and improve our services.
Processing Time & Method
Once approved, refunds are issued to the original payment method used for the purchase. Please allow 7–10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider. We will notify you by email once your refund has been processed.
Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. The policy in effect at the time of your purchase applies to that transaction.
Need a Refund or Have Questions?
If you have any questions about this Refund Policy or would like to request a refund, feel free to reach out.